OUR COMMUNITY ROLE
Cuenca Daily Essentials isn’t just a retail store it’s a neighborhood partner. We’re deeply connected to the people we serve, and we see our role as more than simply providing products. We actively participate in community development programs, sponsor local events, and contribute to charitable causes.
Examples of our community involvement include:
Food Donation Drives: Regularly providing essentials to families in need, especially during calamities.
Local Supplier Partnerships: Supporting local farmers, bakers, and small-scale manufacturers by giving them a consistent platform to sell their goods.
Barangay Events Participation: From fiesta celebrations to health fairs, we’re always present to engage with our customers beyond the store.
SUSTAINABILITY COMMITMENT
We understand that being a responsible business means caring for the environment:
Eco-Friendly Packaging :
We encourage customers to bring reusable bags and offer biodegradable packaging when possible.
Waste Reduction :
We limit unnecessary packaging and recycle cardboard, plastics, and other materials.
Energy Efficiency :
Our store uses LED lighting and energy-efficient refrigeration to reduce electricity consumption.
Sustainable Sourcing :
By buying locally whenever possible, we reduce transportation emissions and support the local economy.
OUR POLICIES FOR CUSTOMER TRUST
Return & Exchange Policy : Items in original condition with a receipt may be returned within 7 days for exchange or refund.
Price Transparency : All products are clearly labeled with updated prices—no hidden charges.
Customer Feedback : We maintain an open channel for suggestions, whether in-store, via phone, or email.
LOOKING TO THE FUTURE
We have ambitious plans for growth:
Expanded Product Range: Including more organic and health-focused products.
Online Ordering Platform: So customers can shop from home and have items delivered.
Loyalty Program: Rewarding regular shoppers with points and exclusive discounts.
Bigger Store Space: To accommodate more choices and an improved in-store experience.
STAY CONNECTED
We invite customers to follow us on our upcoming social media pages for news, promotions, and updates. Through these platforms, we aim to engage with the community even outside store hours, providing tips, recipes, and special offers that make everyday shopping more enjoyable.